~/alessandro $ whoami

Alessandro Zanni_

Full Stack Software Engineer · AI & Conversational Systems Specialist

# Barcelona, Spain

Full Stack Software Engineer with 6+ years across web development and AI-powered systems. Currently at Heres, specializing in Generative AI and LLM integrations — designing conversational AI architectures, managing multi-channel chatbot platforms, and building scalable backend systems. Expert in React, Node.js, TypeScript, and cloud infrastructure (AWS, PostgreSQL). Comfortable moving between deep system design and cross-functional collaboration with product and non-technical stakeholders.

~/alessandro $ ls -la experience/

Experience

  1. Heres s.r.l.Software Engineer — Generative AI & LLM Integration

    08/2021 – Present

    Bologna, Italy

    Leading AI-driven platform specializing in custom AI agents, conversational AI systems, and business automation.

    • Generative AI & LLM Development — designed and implemented integrations with large language models and AI frameworks, enhancing chatbot intelligence and conversational capabilities
    • Conversational AI Architecture — architected and maintained scalable chatbot management systems handling real-time conversations across multiple channels (Telegram, WhatsApp, Facebook Messenger, Zendesk)
    • Real-time Communication — implemented Socket.IO-based messaging infrastructure for end-to-end encrypted conversations and notification systems (PubNub)
    • Enterprise Integrations — developed and maintained connectors and plugins for third-party APIs and internal systems, enabling seamless channel integration
    • Full-stack Development — built React-based management consoles and Node.js backend services for AI agent orchestration
    • Alexa Smart Properties Project — developed a management console for senior care facilities using Amazon Alexa devices (AWS partnership)
    • Database Architecture — designed and optimized relational (MySQL, PostgreSQL) and non-relational (Firebase) database solutions for conversational data
    • #typescript
    • #react
    • #vue.js
    • #node.js
    • #express
    • #socket.io
    • #aws
    • #firebase
    • #sql
    • #rest-apis
  2. SpotView S.r.l.Frontend Developer — E-commerce & Web Applications

    09/2023 – 12/2024

    Bologna, Italy

    Headless e-commerce development for major retail clients.

    • Headless E-commerce Development — built responsive frontend applications for high-traffic e-commerce platforms (Tigotà, Pinalli)
    • Component Architecture — developed reusable UI component libraries and maintained code quality across multiple projects
    • Performance Optimization — implemented Next.js and React best practices for optimal page load times and SEO
    • Custom Applications — developed and deployed custom web applications meeting specific business requirements
    • #typescript
    • #react
    • #next.js
    • #html5
    • #sass
    • #css3
  3. ICT-GROUP s.r.l.Frontend Developer

    12/2020 – 07/2021

    Reggio Emilia, Italy

    Enterprise software and mobile application development.

    • Enterprise Systems Integration — integrated modules and added functionalities to company management systems (EGGS Next, EGGS HR)
    • Cross-platform Mobile Development — developed iOS and Android applications using the Ionic Framework
    • Authentication Systems — implemented Single Sign-On (SSO) integration for secure user authentication
    • Client Requirements Analysis — evaluated and analyzed client requests, translating them into technical implementations
    • #typescript
    • #angular
    • #ionic
    • #html5
    • #css3
    • #postgresql
  4. Studio il Granello s.c.s.Full Stack Developer

    04/2018 – 12/2020

    Correggio, Italy

    Custom web development and digital solutions.

    • Full-stack Web Development — designed and developed 15+ complete website solutions from backend to frontend
    • Web Customization — implemented UX enhancements and integrated custom functionalities with existing systems
    • Business Applications — developed management systems and specialized software for diverse client requirements
    • Mobile Applications — created iOS and Android applications (Ionic Framework)
    • Client Relations — maintained direct communication with clients to understand needs and deliver tailored solutions
    • #php
    • #vanilla-js
    • #vue.js
    • #angular
    • #ionic
    • #html5
    • #css3
    • #sql
  5. Graffo grafica adesiva s.n.c.Trainee Graphic Designer

    11/2017 – 04/2018

    Arceto di Scandiano, Italy

    Print and digital design services.

    • Graphic Production — managed print design workflow including cutting, covering, and assembly
    • Digital Design — created vector graphics and retouched images using Adobe Creative Suite (Illustrator, Photoshop)
    • On-site Installation — coordinated installation of large-format graphics for commercial and residential projects
~/alessandro $ cat projects.md

Freelance projects

  1. CRM Platform for Electrical Materials Distributor

    Custom business management system for offer and client management (B2B sales operations platform)

    • Built a modern web application enabling the sales team to manage client offers, quotations, and business workflows
    • Full-stack development spanning responsive frontend (Next.js), backend APIs, and database architecture
    • Integrated authentication and real-time data synchronization for concurrent user operations
    • Deployed to production on Vercel with zero-downtime deployments
    • #next.js
    • #react
    • #node.js
    • #supabase
    • #postgresql
    • #vercel
    • #typescript
  2. Freelance Web Solutions

    Responsive corporate and portfolio websites for multiple B2B and B2C clients

    • 3+ production websites with custom integrations and SEO optimization
    • Focus on responsive design, performance, and user experience
    • #html5
    • #css3
    • #javascript
    • #various-backend-frameworks
  3. Infrastructure & Self-Hosting

    Self-hosted solutions and DevOps infrastructure for personal projects and client systems

    • Docker containerization and orchestration for microservices and development environments
    • Linux/Ubuntu server administration, system management, and deployment automation
    • Self-hosted infrastructure setup and maintenance (monitoring, backups, security)
    • CI/CD pipeline configuration and automated deployment workflows
    • #docker
    • #docker-compose
    • #linux/ubuntu
    • #ci/cd
    • #deployment-automation
~/alessandro $ skills --list

Technical skills

languages_frameworks
JavaScript/TypeScript, React, Next.js, Vue.js, Angular, Node.js, Express
databases
PostgreSQL, MySQL, Firebase, MongoDB
ai_conversational
LLM integration, Generative AI frameworks, Conversational AI & chatbot development, N8N workflow automation
realtime_cloud
Socket.IO, PubNub, AWS, Vercel, Supabase, Docker
design
Adobe Creative Suite (Photoshop, Illustrator), UI/UX principles, responsive & mobile-first design
tools_practices
Git/GitHub, VS Code, JetBrains IDEs, Agile/Scrum
~/alessandro $ cat education.txt

Education & languages

  1. Academy Diploma in Advertising Graphics

    10/2017 – 07/2018

    Scuola Internazionale di Comics · Reggio Emilia, Italy

    Specialized in visual communication, branding, typography, and graphic design principles (EQF Level 6).

  2. High School Diploma in Computer Science & Telecommunications

    09/2012 – 07/2017

    I.I.S. Blaise Pascal · Reggio Emilia, Italy

    Technical degree with focus on computer science and information technology (EQF Level 5).

Italian = NativeEnglish = B2
~/alessandro $ contact --links

Contact

Open to full-stack and AI engineering roles. Based in Barcelona, Spain.